We offer a diverse selection of products to satisfy a variety of tastes. Our candy assortment includes chocolates, gummies, hard candies, licorice, and seasonal specialties. In addition to sweets, we provide an array of snacks such as cookies, chips, popcorn, spreads, ice pops, and wafers. To complement our snacks, we also carry a variety of beverages, including soft drinks, energy drinks, and soda water. Whether you're looking for a sweet treat, a savory snack, or a refreshing drink, we have something for everyone.

Not all of our products are gluten-free. However, we do offer a selection of gluten-free items.

Yes, in order to proceed with orders you will need to create an account.

You will need to provide your business name, address, tax ID number, and other relevant information about your business.

To change your account information, log in to your account and click on the "My Account" page. From there, you can update your name, email address, password, as well as shipping and billing information.

To reset your password, click on the "Forgot Password" link on the login page. You'll be prompted to enter the email address associated with your account. We'll send you an email with a link to reset your password.

We accept a variety of payments methods including, Mastercard, Visa, and Debit.

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time.

We offer ongoing promotions that you can take advantage of. Please check our website for the latest offers.

Yes!  We do offer a free local pickup option.

We ship to all states in the U.S. 

The delivery time for your order depends on several factors, such as the shipping method, your location, and the availability of the products ordered. Once your order is processed and shipped, you will receive a tracking number to monitor its progress. Typically, shipping in the United States may take 2-5 business days. However, please note that delivery times may vary depending on the circumstances and any unforeseen delays.

We provide free shipping on all orders over $75. For orders under $75, a discounted shipping fee applies.

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on the carrier’s website.

Our preferred couriers include USPS and UPS.

Damaged goods (during transportation) and/or packing/shipping errors must be reported to us within 2 business days (48 hours) of receiving the order. Please contact us with proof of damages within 48 business hours of receiving the products. One of our customer services representatives will reach out to file a damage claim with the shipping carrier.  After the claim is processed, you will be notified of the decision (i.e refund or reship order).

Please note that Candy Club Canada is not responsible for lost or stolen packages. If your order is returned to us by the courier service due to an inability to deliver and the package(s) remains sealed, Candy Club Canada will decide at its discretion whether a partial refund is applicable after deducting all shipping expenses related to the original and return labels. If the returned package(s) is unsealed or damaged, no refund will be provided. In all cases where a package(s) is returned, Candy Club Canada is under no obligation to issue any refund.

Due to the nature of the products (for human consumption), we do not accept returns. Once items leave our warehouse, we cannot be certain of their storage environment, possible contamination, tempering etc. This poses health/safety risks for our staff as well as customers.

*Unless damaged during transportation or packing errors- which will be processed on a case-by-case basis. Please report damages within 2 business days (48 hrs) of receiving the order.

Occasionally, we may make mistakes. If an item is out of stock or unavailable, we will process a refund for the out-of-stock products. Please note that refunds can take up to 2-3 business days to appear on your statement.

You can contact our customer support team by clicking on the "Contact Us" tab on the header. Our hours of operation are Monday to Friday, 7 AM – 5 PM EST.

We strive to respond to all customer inquiries within 1 business day. However, during busy periods, it may take us a little longer to get back to you. Rest assured that we will do our best to resolve any issues you may have as quickly as possible.

No, we do not have a physical store location open to public. We operate exclusively online to provide our customers with the best prices and convenience. We offer fast and reliable shipping to most locations in the USA, and our customer support team is always available to assist you with any questions or concerns you may have.